How can I use International roaming?

Quick answer

By default roaming is disabled for your amaysim account, however you can enable it at any time through the 'My Settings' section in My amaysim. While international roaming can be easy and convenient, it can also be expensive and we recommend grabbing a local SIM, or at least taking a quick look at our roaming rates for a breakdown of the costs prior to using your SIM card overseas.

How can I use my amaysim service whilst overseas?

You can use your amaysim SIM card to roam in over 50 countries, however although international roaming can be convenient, it can also be expensive and we’d recommend taking a look at our roaming rates for a breakdown of the costs.

You'll need to activate roaming for your account prior to leaving Australia. This can be done through My Settings in My amaysim or the settings tab of the amaysim app. You can switch roaming off at any time in these areas.

Prepaid customers, you'll need to make sure you have additional credit in your account to cover any roaming costs. Postpaid customers, once roaming has been enabled you'll be able to use your service overseas and will find any additional charges on your next monthly bill.

Note: Data from your amaysim amaysim mobile or data-only plan cannot be used for data roaming.

Unable to connect to an overseas network?

If you’re unable to connect to a network while roaming, you may need to complete a network search and this can be done through the mobile networks/carrier settings area of your phone.

You can select any of the providers that are listed, however you’ll only be able to connect to their network if they’ve got an agreement with our carrier.

Wherever possible, keep your device set to automatic network selection so it can automatically search and connect to available networks as you change location.

Roaming tips and tricks

We’ve created some simple tips to help avoid bill shock and minimise expensive roaming charges:

  • Grab a local overseas SIM card: This is a simple, cost-effective way to stay connected overseas without incurring any bill shock;
  • Disable Mobile Data: If you’re using your amaysim SIM to roam, disable the data on your device and connect to nearby WiFi networks when you need to access the internet;
  • Set up a call diversion: To avoid incoming roaming call costs, you can set up a call diversion to your voicemail (you’ll need to organise this prior to leaving Australia).

If you need to disable roaming for your account, head to My Settings in My amaysim or the settings tab of the amaysim app.

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