Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, modifying, cancelling or suspending your mobile account between 11:00pm and 03:00am AEDT. We understand this may be a little frustrating and appreciate your patience.
Bushfire Support: With the devastating events of the recent bushfires, amaysim recognises that many of our own customers have been impacted. If you are a Volunteer Fire Fighter, or an amaysim customer that's been affected by the bushfires, please call us on 1300 808 300 and we’ll find the best way to support you during this difficult time.
Here's all you need to know about amaysim’s terms, conditions and policies and you’ll also find a detailed description of our rates.
For more product-related terms, view our Critical Information Summaries.
For competition and promotion terms, view our competition & promotion T&Cs.
amaysim General Terms & Conditions (PDF)
amaysim Mobile Service Description (PDF)
Special Conditions and Service Description UNLIMITED Mobile Plans (PDF)
Special Conditions and Service Description - Data Only Plans (PDF)
amaysim Price Table (PDF)
amaysim Price Table Summary (PDF)
amaysim Dictionary (PDF)
amaysim Device Store Terms of Service (PDF)
amaysim SFOA Summary (PDF)
amaysim Energy As You Go Market Terms & Conditions (PDF)
amaysim Subscription Energy Market Terms & Conditions (PDF)
amaysim Energy Market Terms & Conditions (PDF)
amaysim Energy Standard Model Terms & Conditions (PDF)
amaysim Energy Direct Debit Service Agreement (PDF)
amaysim Energy Solar Terms & Conditions - NSW (PDF)
amaysim Energy Solar Terms & Conditions - VIC (PDF)
amaysim Privacy Policy (PDF)
amaysim Fair Go Policy (PDF)
amaysim Complaints Handling Policy (PDF)
amaysim Energy Complaints Handling Policy (PDF)
amaysim Family Violence Policy (PDF)
amaysim Financial Hardship Policy (PDF)
amaysim Energy Financial Hardship Policy (NSW/QLD/SA Customers)(PDF)
amaysim Energy Financial Hardship Policy (Victorian Customers) (PDF)
amaysim Energy Tailored Assistance Summary (Victorian Customers) (PDF)
amaysim Credit Reporting Policy (PDF)
amaysim Personal Information Request Form (PDF)
amaysim Authorised Representative Form (PDF)
amaysim Device Store Returns & Refund Policy (PDF)
amaysim Copyright Policy (PDF)