terms & policies

Here's all you need to know about amaysim’s terms, conditions and policies and you’ll also find a detailed description of our rates.

For more product-related terms, view our Critical Information Summaries.
For competition and promotion terms, view our competition & promotion T&Cs.

Standard Form of Agreement (SFOA)

amaysim General Terms & Conditions (PDF)

amaysim Mobile Service Description (PDF)

Special Conditions and Service Description UNLIMITED Mobile Plans (PDF)

Special Conditions and Service Description - Data Plans (PDF)

amaysim Price Table (PDF)

amaysim Price Table Summary (PDF)

amaysim Dictionary (PDF)

amaysim Device Store Terms of Service (PDF)

amaysim SFOA Summary (PDF)

amaysim Energy terms and conditions

amaysim Energy As You Go Market Terms & Conditions (PDF)

amaysim Subscription Energy Market Terms & Conditions (PDF)

amaysim Energy Standard Model Terms & Conditions (PDF)

amaysim Energy Direct Debit Service Agreement (PDF)

amaysim Energy Solar Terms & Conditions - NSW (PDF)

amaysim Energy Solar Terms & Conditions - VIC (PDF)

amaysim Energy Solar Terms & Conditions - QLD (PDF)

amaysim Energy Solar Terms & Conditions - SA (PDF)

Policies

amaysim Privacy Policy (PDF)

amaysim Fair Go Policy (PDF)

amaysim Complaints Handling Policy (PDF)

amaysim Energy Complaints Handling Policy (PDF)

amaysim Family Violence Policy (PDF)

amaysim Financial Hardship Policy (PDF)

amaysim Energy Financial Hardship Policy (NSW/QLD/SA Customers)(PDF)

amaysim Energy Financial Hardship Policy (Victorian Customers) (PDF)

amaysim Energy Tailored Assistance Summary (Victorian Customers) (PDF)

amaysim Credit Reporting Policy (PDF)

amaysim Personal Information Request Form (PDF)

amaysim Authorised Representative Form (PDF)

amaysim Device Store Returns & Refund Policy (PDF)

amaysim Copyright Policy (PDF)