As a result of bushfires across NSW, some customers in NSW may experience disruptions to their services. Optus' network team are working hard to restore services as a priority. We appreciate your patience in the meantime and in the instance of an emergency, customers should always dial 000
Here's all you need to know about amaysim’s terms, conditions and policies and you’ll also find a detailed description of our rates.
For more product-related terms, view our Critical Information Summaries.
For competition and promotion terms, view our competition & promotion T&Cs.
amaysim General Terms & Conditions (PDF)
amaysim Mobile Service Description (PDF)
Special Conditions and Service Description UNLIMITED Mobile Plans (PDF)
Special Conditions and Service Description - Data Only Plans (PDF)
amaysim Price Table (PDF)
amaysim Price Table Summary (PDF)
amaysim Dictionary (PDF)
amaysim Device Store Terms of Service (PDF)
amaysim SFOA Summary (PDF)
amaysim Energy As You Go Market Terms & Conditions (PDF)
amaysim Subscription Energy Market Terms & Conditions (PDF)
amaysim Energy Market Terms & Conditions (PDF)
amaysim Energy Standard Model Terms & Conditions (PDF)
amaysim Energy Direct Debit Service Agreement (PDF)
amaysim Energy Solar Terms & Conditions - NSW (PDF)
amaysim Energy Solar Terms & Conditions - VIC (PDF)
amaysim Privacy Policy (PDF)
amaysim Fair Go Policy (PDF)
amaysim Complaints Handling Policy (PDF)
amaysim Energy Complaints Handling Policy (PDF)
amaysim Financial Hardship Policy (PDF)
amaysim Energy Financial Hardship Policy (NSW/QLD/SA Customers)(PDF)
amaysim Energy Financial Hardship Policy (Victorian Customers) (PDF)
amaysim Energy Tailored Assistance Summary (Victorian Customers) (PDF)
amaysim Credit Reporting Policy (PDF)
amaysim Personal Information Request Form (PDF)
amaysim Authorised Representative Form (PDF)
amaysim Device Store Returns & Refund Policy (PDF)
amaysim Copyright Policy (PDF)