How much are international calls & texts?

Quick answer

UNLIMITED plans include unlimited standard international talk and text to 10 countries.

To call or text other other countries, you'll need additional credit in your account (if you're prepaid), or will find charges for any additional international usage on your next monthly bill (if you're Postpaid).

The exception to this are the UNLIMITED 1GB and UNLIMITED 2.5GB plans which do not include international talk and text and will be charged at our low cost international rates for any international usage.

International calls & texts

Our range of mobile plans make it easy to keep in contact with friends and family overseas and our low cost international rates mean you won’t need to break the bank to do so.

Using an UNLIMITED plan

UNLIMITED plans include unlimited standard international talk and text to 10 countries, as well as unlimited standard international sms and mms to a further 22 countries.

The UNLIMITED 40GB plan includes an additional 300 minutes of standard international calls to even more countries, so you can stay in touch with friends and family overseas.

If you want to call another country or you've used up your extra international minutes you'll be charged at our low cost international rates and will need additional credit in your account (if you're Prepaid), or will find the charges for any international usage on your next monthly bill (if you're Postpaid).

The exception to this are the UNLIMITED 1GB and UNLIMITED 2.5GB plans which do not include international talk and text and will be charged at our low cost international rates for any international usage.

Using AS YOU GO

If you're on AS YOU GO, you'll be charged at our low cost international rates and will need additional credit in your account (if you're Prepaid), or will find the charges for any international usage on your next monthly bill (if you're Postpaid).

International SMS & MMS Availability

International SMS & MMS are only available with overseas networks which have an International SMS/MMS agreements with our network provider (Optus). Message charges are incurred on sending the message, regardless of successful delivery.

Making an international call

To make an international call from your device while in Australia, you’ll need to follow the below steps:

  1. Press + (on most mobile phones the + symbol is located on the * or 0 button)
  2. Enter the country code (you can get a list of country codes from our international rates page
  3. Enter the area code (If you’re calling a landline) and then the phone number (remove the first 0 if the area code/mobile number starts with 0)

For example:

  • To call the Auckland, New Zealand landline number of 09 934 4543 you would dial: +64 9 934 4543
  • To call the UK mobile number of 020 7946 0116 you would dial: + 44 20 7946 0116

Making an international SMS

To send an international text from your device while in Australia, you’ll need to follow the below steps:

  1. Press + (on most mobile phones the + symbol is located on the * or 0 button)
  2. Enter the country code of the number you're trying to message.
  3. Enter the mobile number (remember to remove the first 0 if the number starts with 0)

For example:

  • To send an SMS to the New Zealand number of 021 456 7845 you would need to insert the number as +64 21 456 7845 into your phone so it can be messaged.
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