Most transfers are completed within a few hours, however the process may fall into the next business day if the transfer is initiated outside of the porting hours listed below, so try to avoid starting your number transfer on a Saturday evening, as it won't start until 8am the following Monday.
- Monday to Friday: 8am - 8pm (AEST)
- Saturdays: 10am - 6pm (AEST)
- National Public Holidays: Closed (transfers are not processed on public holidays)
During the transfer you can continue to use your current providers SIM. Once it stops working, your amaysim SIM is in the process of being activate and means you can insert the amaysim SIM into your device.
There may be a short period of service interruption, but your service should become active by 8pm at the latest on that day.
On some occasions it can take up to 3 business days before the mobile number transfer process begins. Any service interruption will only be limited to a short period of time on the final day that the number transfer is being processed.