How can I find my mobile account number?

Quick answer
  • If you're a Prepaid customer, you don't actually have an account number and you won't be required to provide an account number when porting your number to another provider.
  • If you're a Postpaid customer, you may need to supply your account number when transferring your number across to a new provider. This number can be located on the top right-hand corner of any bills we've previously sent you.

Please Note: For the safety of your own account, we're unable to provide account numbers to customers over the phone or on live chat.

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