As there are several mobile manufacturers that use Windows operating systems, there may be some slight differences with the exact steps mentioned below. To keep things simple, we’ve come up with the basic steps required across most Windows devices to help get your mobile internet up and running.
Once you have inserted the SIM into your device (usually under the battery or back cover) simply follow the below steps:
On the Start screen, slide your finger down the display screen starting from the top of your device.
- Tap All Settings
Tap Network & Wireless
Tap Mobile+SIM
Tap Sim Settings
Tap Add Internet APN
- Tap the APN fieldandEnter‘yesinternet’
Tap AuthenticationType and select‘PAP’
Tap Save
- Tap the Home Button to return to your home screen.
To finalise the settings, Power your device fully off and switch it back on.
If you’ve followed the above steps and are unable to get the internet up and running, here are some tips to help troubleshoot connection issues.