How do I change my plan?

Quick answer

Switching between plans is easy, simply text the shortcut of the plan you want to 568 and it will schedule the plan change instantly. Alternatively, head to Manage plan in My amaysim, or My Plan in the amaysim app and follow the prompts to change your plan.

How can I switch my mobile plan?

There are no fees involved with plan changes at amaysim and you can request to change your plan at any point.

If you’re moving to a mobile plan with more inclusions (upgrading) before your current plan is due to renew, we'll move you over immediately.

If you’re requesting to move to a smaller plan with less inclusions (downgrading), you’ll will be switched to your new plan at the end of your current plan’s expiry period (within 28 days if you’re using UNLIMITED, or within 30 days if you’re using FLEXI).

If you've linked a payment method to your account, simply choose one of the following options:

  • Head to the My plan area of the amaysim app and select your new plan;
  • Log in to My amaysim, head to Manage plan and select your new plan;
  • Or text the shortcut of the plan you want to add to 568

Switching between data-only plans

Switching between data-only plans is easy and you're free to move between data-plans at any point during an existing 28 day plan period, just keep in mind you'll lose the existing data from your current plan when you make the switch.

If you've linked a payment method to your account, simply choose one of the following options:

  • Head to the My plan area of the amaysim app and select your new plan;
  • Log in to My amaysim, head to Manage plan and select your new plan;
  • Or text the shortcut of the plan you want to add to 568 (That'll be - 1GB, 2GB, 6GB, 50GB or 70GB)
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