Activating your replacement SIM
Once you've either received or purchased your replacement SIM, activating your replacement SIMis easy! Simply return to Replace SIM in My amaysim, select Activate my replacement SIM and enter your 13-digit SIM number - this will swap your existing amaysim number onto the new SIM.
We'll send you an email once your new SIM becomes active.
Need to order a replacement SIM?
If your SIM becomes damaged, you lose it, or you need another one to fit a new device, you can order a new SIM for your existing amaysim number under Replace SIM in My amaysim. Once her click Order a replacement and select your delivery option (Standard delivery is FREE and should arrive within 2-7 days).
The SIM you'll receive will be a 3-in-1 SIM so you can punch out the Standard, Micro or Nano SIM your device requires. This means no matter what type of SIM your device needs, we’ve got you covered!
If you need the SIM more urgently, you have the option of purchasing a replacement SIM for $2 from our range of retail stores that includes Coles, Woolworths, Australia Post, 7-Eleven and more.