How do data-only plans work?

If you're looking to join amaysim, the easiest way is to order your amaysim SIM card online. There’s no charge for the SIM and you’ll simply pay for your chosen data-only plan upfront.

You also have the option to purchase a SIM card for $2 from our range of retail stores that includes Coles, Woolworths, Australia Post, 7-Eleven and more. Once you’ve purchased your SIM, head to the activation page, enter your SIM number and select your chosen data plan to begin the signup process.

Data Banking, otherwise known as data rollover, saves all the unused data from your previous renewal period, storing it in a ‘data bank’ ready for you to use whenever you run low on data.

For example, if your plan gives you 30GB of data each renewal, and you only use 10GB – when you next renew, the unused 20GB gets automatically saved in your data bank for later use.

Unlike other telcos who cap their data banks, your amaysim data bank has no limits on the amount of data it can store and no expiry period either, as long as you remain on your current plan.

This way, you’ll always be covered when you need a little bit extra to keep you swiping, scrolling and streaming

When will I use my banked data?

You'll use your usual plan data first, this includes any bonus data or data top-ups that have been added to your account.

If you happen to use up your data balance before your plan renews, you'll begin using the stored data in your data bank to keep you going until your plan has renewed.

From time to time, network behaviour may mean that data is used in a different order however your total data inclusions will remain unchanged.

How can I check my balance?

You can check your data balance (including your specific data bank balance) via the home screen of the amaysim app.

What happens if I change plans?

If you decide to switch plans, your existing data bank balance will not be carried across to your new plan.

We'll send you data usage alerts through a combination of email and text messages to let you know when you've used up 50%, 85% and 100% of your combined data allowance, however as the messages can be delayed by up to 48 hours, the best option is to check your balance through the app.

Are you Prepaid

If you run out of the included data of your plan and do not have any data stored in your data bank, we'll pause your data access and wait for your next steps. If you want to continue using data, you can choose to add a data top-up ($10/1GB) via the amaysim app. Data top-ups you choose to add, will be added to your plan’s pool of data and expire at the same time as your plan.

Alternatively, you can wait until your plan has renewed for a new 28 day period in order to access data again.

Are you Postpaid

To give you continuous data access, if you do not have any data stored in your data bank and run out of your plan's included data, we'll automatically add a $10/1GB to your account. Data top-ups will be added to your plan’s pool of data, expire at the same time as your plan, and be charged as part of your next monthly bill.

If you use up any 1GB data top-ups before your plan renews, we'll simply add another one so you can avoid any nasty bill blowouts.

By default amaysim's data-only plans will look to automatically renew (recharge) every 28 days.

For Prepaid customers, this can remain a seamless process if you link a payment method to your account, as this allows data-only plan to automatically recharge at the end of your 28 day plan period.

If you're Postpaid, your plan will also look to automatically renew by default and you'll find the renewal charge for your data-only plan when you receive your monthly invoice.

If you do not want your plan to renew automatically, you can switch auto-renew off at any point.

Early Plan Renew

You can renew your plan at any point during an existing renewal period. This can be a handy option if you’re running low on data and want to restart your data allowance.

Recharging using vouchers (Prepaid only)

Recharging your data-only plan using vouchers is not generally recommended and the hassle-free way to recharge your service is to link a payment method to your account so your plan can recharge automatically.

If you want to add a data-only plan using a voucher, you'll need to buy an voucher that's of the same value as the Data Plan you want.

All data-only plans technically begin on AS YOU GO and this serves as a base plan for your service. This will not impact your plan and allows you to switch between our range of mobile and other data-only plans with ease.

If your plan has expired, you’ll be switched to AS YOU GO until you re-add your former plan. If you require assistance re-adding your plan, here's a step by step guide on how this can be done.

Changing Plans

There are no fees involved with plan changes at amaysim and you can change your plan at any point.

Cancelling your Data Plan

You can cancel your data-only plan at any time with no fees involved. If you're looking to cancel your amaysim account, here's some more information on the cancellation process.