What’s my PUK code? I need to unlock my phone?

Quick answer

PUK or Personal Unlocking Key is a security feature on most mobile devices that protects your SIM card data and is required when a SIM card PIN has been entered incorrectly three times in succession. You can access your PUK code through the Settings section of My amaysim.

How can I access my PUK code?

A PUK or 'Personal Unlocking Key' is a security feature on most mobile devices that protects your SIM card data and is required when a SIM card PIN has been entered incorrectly three times in succession.

You can access your PUK code through Settings in My amaysim.

How to enter your PUK code
  • Enter the PUK code into your mobile device.
  • Enter a new SIM card PIN into your device
  • Verify your new PIN
  • Your device should now be unlocked

If you incorrectly enter your PUK code 10 times, your SIM card will be automatically locked, however don’t panic - you’ll be able to continue using your existing amaysim mobile number and will simply need to replace your SIM card.

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