Bushfire Support: With the devastating events of the recent bushfires, amaysim recognises that many of our own customers have been impacted. If you are a Volunteer Fire Fighter, or an amaysim customer that's been affected by the bushfires, please call us on 1300 808 300 and we’ll find the best way to support you during this difficult time.
If you run out of the included data in your amaysim mobile or data-only plan, how you'll be charged will depend on the plan you're using.
We'll send you data usage alerts along the way through a combination of email and text messages to let you know when you've used up 50%, 85% and 100% of your data allowance.
If you run out of the included data in your amaysim mobile or data-only plan, how you'll be charged will depend on the plan you're using.
Regardless of the plan you're using, if you exceed your plan’s included data and plan to continue using data, we recommend adding extra data (1GB/$10) - it’s easy and a much more cost effective way to continue using data.
If you run out of the included data in your UNLIMITED plan, you’ll be switched to our casual data rate of 7.2c/MB, however you’ll only be charged this rate if you have additional credit in your account.
The UNLIMITED 1GB and UNLIMITED 5GB plans will not be switched to the casual data rate if you run out of data. In these instances you'll need to wait until your plan has renewed, or add a data top-up in order to continue using data.
Regardless of what UNLIMITED plan you're using, if you run out of data we recommend adding a data top-up (1GB/$10) - it’s easy and a much more cost effective way to continue using data.
Your data top-up will be added to your plan’s pool of data and will expire at the same time as your UNLIMITED plan.
To give you continuous access to data and help you avoid excess charges, instead of having to pay 7.2c/MB for excess usage, we’ll automatically add a 1GB top-up for $10 if you run out of your plans included data.
Data top-ups will expire at the same time as your UNLIMITED plan and if you use up your 1GB data top-up before your plan renews, we'll simply add another one so you can avoid any nasty bill blowouts.
Are you Prepaid
If you run out of the included data from your selected data-only plan, you’ll be switched to our casual data rate of 7.2c/MB, however you’ll only be charged this rate if you have additional credit in your account.
If you plan to continue using data, we recommend adding a data top-up (1GB/$10) - it’s easy and a much more cost effective way to continue using data.
Your data top-up will be added to your plan’s pool of data and will expire at the same time as your data plan.
Are you Postpaid
To give you continuous access to data and help you avoid excess charges, instead of having to pay 7.2c/MB for excess usage, we’ll automatically add a 1GB top-up for $10 if you run out of your plans included data.
Data top-ups will expire at the same time as your data plan and if you use up your 1GB data top-up before your plan renews, we'll simply add another one so you can avoid any nasty bill blowouts.