Internet settings for pocket WiFis or data devices

Quick answer

Firstly check that your device is unlocked and compatible with the frequencies used on the Optus 4G Plus network. If you need a hand setting up your pocket WiFi or data device, our simple guides below will help get your mobile internet up and running.

Internet settings for pocket WiFis or data devices

If you need a hand setting up your pocket WiFi or data device, our simple guides below will help get your mobile internet up and running.

How do I get my pocket WiFi connected to the internet?

Your Pocket WiFi device should automatically connect to the internet - if however you need toset up your device manually, simply insert the SIM into your device and follow the below steps:

  1. Insert device into a USB port on your computer or connect to its Wi-Fi SSID name
  2. If you're connecting via USB, open and install the required software if. If connecting via Wi-Fi you'll need to browse to your device using its IP address located at the bottom of the device and entering it into your internet browser.
  3. Open Tools or Options
    Click New
    Set profile name to amaysim
    Click ‘Static’ radio button
    Enter yesinternet in the APN field
    Enter *99# in the access number field
    Select CHAP if asked for authentication type
    Username field should be left blank
    Password field should be left blank
  4. Click Save
    Click ‘Set as default’
    Click OK

If you’ve followed the above steps and are unable to get the internet up and running, here are some tips to help troubleshoot connection issues.

How do I get my USB dongle connected to the internet?

Your USB dongle should automatically connect to the internet - if however you need to set up your device manually, simply insert the SIM into your device and follow the below steps.

Generic Huawei Dongle Settings

  1. Insert the dongle into a USB port on your computer
    Open and install the software
  2. Open Tools or Options
    Click Profile Management
    Click NewProfile
    Set profile name to amaysim
    Click ‘Static' radio button
    Enter yesinternet in the APN field
    Enter *99# in the access number field
    Select CHAP if asked for authentication type
    Username field should be left blank
    Password field should be left blank
  3. Click Save
    Click Setasdefault
    Click OK

Indicator lights on Huawei devices

  • Solid Blue - Registered on the 3G Network
  • Flashing Blue - Active 3G Data Connection
  • Flashing Cyan - Registered on the 4G Network
  • Solid Cyan - Active 4G Data Connection

Depending on your signal strength, the light may change colours throughout the connection to indicate whether the dongle is connected to 3G or 4G.

Need an access number? Some devices may require an access number to use data. If you are prompted for an access number, please enter: *99#


If you’ve followed the above steps and are unable to get the internet up and running, here are some tips to help troubleshoot connection issues.

Generic ZTE Dongle Settings

  1. Insert the dongle into a USB port on your computer
  2. Open and install the software
    Go to the home screen of the software
    Press and hold: Shift Key
    Open Tools
  3. Open Options
    Release: ShiftKey
    Click Diagnosis Tab
    Under APN, enter: APN: yesinternet
  4. Click OK

Indicator lights on ZTE devices

  • Solid Green - Registered on the 3G Network
  • Flashing Green - Active 3G Data Connection
  • Solid Blue - Registered on the 4G Network
  • Flashing Blue - Active 4G Data Connection

Depending on your signal strength, the light may change colours throughout the connection to indicate whether the dongle is connected to 3G or 4G.

Need an access number? Some devices may require an access number to use data. If you are prompted for an access number, please enter: *99#


If you’ve followed the above steps and are unable to get the internet up and running, here are some tips to help troubleshoot connection issues.

How do I get my laptop/PC connected to the internet?

Your laptop or PC should automatically connect to the internet - if however you need to set up the internet on your device manually, simply follow the below steps:

Insert the SIM into your laptop. The SIM card slot is usually located under the battery, however if you can’t find it, check your device manual.

  1. Open the internet connection software on your PC
    Open Tools or Options
    Click New
    Set profile name to amaysim
    Click ‘Static’ radio button
    Enter yesinternet in the APN field
    Enter *99# in the access number field
    Select CHAP if asked for authentication type
    Username field should be left blank
    Password field should be left blank
  2. Click Save
    Click Set as default
    Click OK

Need an access number? Some devices may require an access number to use data. If you are prompted for an access number, please enter: *99#


If you’ve followed the above steps and are unable to get the internet up and running, here are some tips to help troubleshoot connection issues.

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