ACCEPTABLE FORMS OF IDENTIFICATION

We’ll need to verify your identity when you sign up for a new mobile or data-only service with amaysim. We won’t be able to complete the activation process until this gets taken care of.
 

Acceptable forms of identification

• A debit or credit card for an Australian Banking Institution, issued in your name. (Recommended).
• A Drivers Licence issued by an Australian State or Territory.
• A Medicare Card.
• An Australian Passport.
• An International Passport (with a valid Australian Visa).

For more on how we protect your personal information, please head to our privacy hub.
 

What to do if you’re having trouble verifying your identity

If your ID verification has failed, we’ll send you an email explaining how to verify your identity. We’ll also include contact details, just in case you need any further help with the verification process next time round.

You can also email us at any time at id@amaysim.com.au with your customer details (name and mobile number), and we’ll be happy to assist you with verifying your identity.