Managing your amaysim SIM plan

Quick answer

We’ve made managing your plan easy with a range of self-service tools including the amaysim app for iOS and Android which allows you to manage your amaysim account from the palm of your hand.

How can I manage my amaysim plan?

We’ve made managing your plan easy with a range of self-service tools including the amaysim app for iOS and Android which allows you to manage all things amaysim from the palm of your hand.

Use the amaysim app

The amaysim app is free, available for both iOS and Android and is the hassle-free way to manage your mobile or data-only plan. Once your SIM is active, you can log in using your amaysim account details.

Head here if you're having trouble logging in to your account.

What can I manage through the app?

  • Check your credit and data balance
  • Switch between plans, at any time
  • Renew your plan early
  • Add extra data
  • View detailed usage history (available for iOS) *
  • Manage auto-renew for your current plan
  • Update your settings like call waiting, voicemail and roaming

*Note: Our Usage History feature is currently available for iOS users. The feature allows users to view trends and patterns around their recent data usage and supports mobile customers who have data, ie. UNLIMITED or Data-Only plans. The graphs in the app will display any data that's been used up until 11:59pm the night before.

If you're looking for your call and SMS usage history, this can be viewed through My amaysim, by selecting, View detailed usage history.

Manage your plan online

My amaysim is easy to use and a hassle-free way to manage your mobile or data-only plan - you can log in using your amaysim mobile number and the password you created during the signup process.

Head here if you're having trouble logging in to your account.

What can I manage through My amaysim?

    Update account settings
    • Update payment details for your account through the Payments section
    • Manage auto-renew for your plan through Manage plan
    • Update account settings like call waiting, voicemail and roaming through Settings

    Manage your plan through SMS

    We’ve made managing your plan simple with our 568 SMS shortcuts, as this allows you to manage your plan by sending short text messages to the number 568. All texts sent to this number are free of charge

    What can I manage through SMS?

      • Check your account balance, text BAL to 568
      • Add extra data by texting 'TOP1GB' from your amaysim mobile number to 568
      • To switch auto-renew off for your plan, text either STOP DATA PACK, or STOP UNLIMITED to 568.
      • Switch between amaysim plans by texting the shortcut of the plan you want to 568.
      • To switch to UNLIMITED 60GB - Text $50PLAN to 568
      • To switch to UNLIMITED 45GB - Text $40PLAN to 568
      • To switch to UNLIMITED 35GB - Text $30PLAN to 568
      • To switch to UNLIMITED 5GB - Text $20PLAN to 568
      • To switch to UNLIMITED 1GB - Text $10PLAN to 568
      • To switch to AS YOU GO - Text AS YOU GO to 568

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