Using the amaysim app

Quick answer

We’ve made managing your mobile plan easy with the amaysim app for iOS and Android which allows you to manage your amaysim account from the palm of your hand.

Download the amaysim app

The amaysim app is free and available for both iOS and Android, and is the hassle-free way to manage your amaysim account when you're on the go. Once installed, you can log in to the app using your amaysim account details.

Head here if you're having trouble logging in to your account.

    Downloading for Apple

    1. Head to the App Store
    2. Select Get to start. The app is provided subject to its own End User Terms
      Select Accept and download (mobile data will be used unless on Wi-Fi)
      Select the amaysim icon once the app has finished installing to launch the app

    Downloading for Android

    1. Head to the Play Store
    2. Select Install the App to start the process. The app is provided subject to its own End User Terms
      Select Accept and download the app (mobile data will be used unless on Wi-Fi)
      Select the amaysim icon once the app has finished installing to launch the app

    Manage your amaysim plan using the app

    After recently releasing the lid on our new app, which was redesigned after taking on the board the feedback customers provided on our old app. The new and improved amaysim app gives you the ability to:

    • Check your balance at a glance

    Once you open the app, your data balance will displayed on the main screen, allowing you to quickly glance at your current balance.

    • Renew your plan early

    Swipe up from the bottom of the screen and select manage your plan. Scroll down and select renew your plan. Once you’ve confirmed your details, select renew your plan and then confirm & pay. The payment method on your account will be charged and your plan will be renewed

    • Manage auto-renew and switch between plans

    Once you've opened the app, swipe up and click Manage your plan - from here you'll be able to manage auto-renew, or switch between plans.

    • Top up with additional credit, or recharge using a voucher in just two simple taps

    Once you've opened the app, swipe up and select add credit to add additional credit to your account. If you pay using vouchers, click the recharge option once you've swiped up from the home screen.

    • View detailed usage history

    Our Usage History feature is currently available for iOS users and allows users to view trends and patterns around their recent data usage. The feature supports mobile customers who have data, ie. UNLIMITED or Data-Only plans. The graphs in the app will display any data that's been used up until 11:59pm the night before.

    If you're looking for your call and SMS usage history, this can be viewed through My amaysim, by selecting, View detailed usage history.

    • Customise plan settings

    Click the cog in the top right corner of the home screen to access your plan settings. From here you can manage your call waiting, voicemail and roaming settings (just to name a few).


    Got feedback?

    Our app is constantly evolving and we'd love to hear about your experience.

    Whether it's a feature you feel should be added, if there's something unsatisfactory, or if you just want to give us a high five, please let us know your thoughts by using the feedback function within the app.

    haven't found what you're looking for?

    Still need help? Contact us