Manage your amaysim plan using the app
After recently releasing the lid on our new app, which was redesigned after taking on the board the feedback customers provided on our old app. The new and improved amaysim app gives you the ability to:
- Check your balance at a glance
Once you open the app, your data balance will displayed on the main screen, allowing you to quickly glance at your current balance.
Swipe up from the bottom of the screen and select manage your plan. Scroll down and select renew your plan. Once you’ve confirmed your details, select renew your plan and then confirm & pay. The payment method on your account will be charged and your plan will be renewed
Once you've opened the app, swipe up and click Manage your plan - from here select change your payment method and follow the prompts to update your details.
Manage auto-renew and switch between plans
Once you've opened the app, swipe up and click Manage your plan - from here you'll be able to manage auto-renew, or switch between plans.
- Top up with additional credit, or recharge using a voucher in just two simple taps
Once you've opened the app, swipe up and select add credit to add additional credit to your account. If you pay using vouchers, click the recharge option once you've swiped up from the home screen.
- View detailed usage history
Our Usage History feature is currently available for iOS users and allows users to view trends and patterns around their recent data usage. The feature supports mobile customers who have data, ie. UNLIMITED or Data-Only plans. The graphs in the app will display any data that's been used up until 11:59pm the night before.
If you're looking for your call and SMS usage history, this can be viewed through My amaysim, by selecting, View detailed usage history.
Click the cog in the top right corner of the home screen to access your plan settings. From here you can manage your call waiting, voicemail and roaming settings (just to name a few).
Our app is constantly evolving and we'd love to hear about your experience.
Whether it's a feature you feel should be added, if there's something unsatisfactory, or if you just want to give us a high five, please let us know your thoughts by using the feedback function within the app.