Will amaysim support my mobile device?

Quick answer

amaysim supports a range of devices including mobiles, tablets and data-only devices such as dongles and pocket WiFi's. As long as the device you're planning to use is unlocked and compatible with either 3G or 4G, you should be good to go.

Using an unlocked device

To use an amaysim SIM, your device will need to be unlocked. You can check the lock status of your device by contacting your existing provider. Typically only devices that have been purchased as part of special bundle deals or mobile phone contracts will require unlocking, however it will depend on your provider.

To unlock your device, you'll need to contact your existing provider - your current mobile provider may have terms and conditions as well as additional fees attached to this process.

In most cases device unlocking can be completed within minutes, in some cases where a code needs to be obtained from the manufacturer, it can take up to 10 business days.

Can I use my 3G device on your 4G network?

Yes! If you're using a 3G compatible device, your device will simply select the strongest available signal in your area, which in most cases will be 3G. The key thing to remember is to ensure your device is unlocked.

How can I access 4G?

amaysim mobile and data-only plans are powered by the superfast Optus 4G Plus network which uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. You’ll need to be using a 4G enabled device and be in a 4G coverage area to access 4G signal.

What data-only devices can I use?

Most portable data devices purchased in Australia will be compatible on the Optus 4G Plus network. However you’ll need to ensure your device is unlocked before using an amaysim SIM.

If you need help setting up the internet for your data device, our device setup guides will help get your mobile internet up and running.

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