Feeling a bit stuck? We're here to help
we're a social bunch
Our social media team is available between 8am to 5pm (Sydney time) Mon - Fri, and 10am to 6pm (Sydney time) during weekends and on public holidays.
nbn network status
To check for potential service issues or outages in your area, please refer to our network status page.
If no incidents have been reported, we’ve created the following troubleshooting guide to help remedy general connection issues.
electricity, gas outage?
Call 000 if there is any risk to life or property.
For further electricity or gas outages, please contact your energy distributor.
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We're always looking for ways to improve, so if you have suggestions, let us know.