How do I recharge my prepaid plan?

Quick answer

We've made recharging hassle-free and if you link a payment method (Credit/Debit card or PayPal) to your account, you can set your plan to recharge automatically at the end of your plans expiry period or whenever you're low on credit. Alternatively you can recharge your plan using Vouchers or BPAY, but this means you'll need to do more work.

Recharge your mobile plan

The hassle-free way to recharge your amaysim service is to link one of the following payment methods (Credit/Debit card or PayPal) to your account. This can be done through the Payment method section of My amaysim and allows your plan to recharge automatically at the end of your plans expiry period or whenever you're low on credit. To find out when your plan renews, text BAL to 568, or login to My amaysim.

If you've run out of data part way through your plan period, we recommend adding extra data if you plan to continue using data.

Recharge using vouchers

Purchase the recharge voucher you require and then redeem your voucher through one of the below steps;

  • Text your voucher PIN number to 568;
  • Head to the Recharge area of the amaysim app;
  • Click Redeem Voucher on the Plan page in My amaysim; or
  • Call 555 and follow the prompts.

If you've run out of data part way through your plan period, we recommend adding extra data if you plan to continue using data.

Recharge your data-only plan

If you pay for your data-only plan using a Credit/Debit card, PayPal or Direct Debit, your plan will look to recharge automatically at the end of your plan period. To find out when your plan renews, text BAL to 568, or login to My amaysim.

If you run out of data early, here's how you can add extra data to your plan.

Recharge using vouchers

Since we don’t sell specific plan vouchers for our data-only plans, you'll need to buy regular credit vouchers, redeem them and use the credit to pay for the plan. Regular credit vouchers come in the amounts of $10, $20, $30, $50 and $100.

Once you’ve applied the credit voucher, simply follow one of the below steps to add your data-only plan;

  • Text the shortcut of the data plan you want from your amaysim mobile number to 568 - that'll be 1GB, 2GB, 6GB, 50GB or 70GB;
  • Head to the My Plan area of the amaysim app and select your chosen data plan;
  • Or head to Manage plan in My amaysim and select your chosen data plan.

Recharge your additional credit

To add additional credit to your account, simply follow one of the below steps;

  • Text TOP followed by your recharge amount to 568 e.g. TOP10 for a $10 recharge (you can recharge in amounts of $10, $20, $30 or $50);
  • Head to the Recharge area of the amaysim app and click Add credit;
  • Click Add Credit on the Plan page in My amaysim; or
  • Call 555 and follow the prompts

Once you add credit it will extend the expiry period for any credit on the account for a fresh 365 days.

You can set an auto-recharge for additional credit through the settings area of the amaysim app or My amaysim. This allows you to stay connected without the need to manually recharge every time you're low on credit.

Recharge using vouchers

Regular credit vouchers come in the amounts of $10, $20, $30, $50, $100. To redeem your voucher, simply follow one of the below steps;

  • Text your voucher PIN number to 568;
  • Head to the Recharge area of the amaysim app and click Redeem voucher;
  • Click Recharge a voucher through My amaysim; or
  • Call 555 and follow the prompts.

What to do if your Recharge/Payment has declined

There are a number of reasons for a payment declining including insufficient funds, a lost credit/debit card or an out of date payment method (such as an expired credit card).

If you’ve received a message that your payment has declined, don’t panic as it’s easy to update your payment details and re-submit your payment.

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