what can we help you with?
SIM plans - payments & recharges
- How can I pay for my SIM plan?
- How do I recharge my prepaid plan?
- Can I set up an automatic recharge?
- Updating your payment details (SIM Plan)
- What should I do if my payment has declined?
- How do recharge vouchers work?
- Can I add data using a recharge voucher?
- How do I set up Direct Debit?
- How do I pay using BPAY?
- How does Prepaid Mobile credit work?
- I need my payment receipts
- How will I be charged for Data Usage, Calls & SMS?
- What are the costs for additional premium services?
- What is amaysim's financial Hardship Policy?
SIM plans - postpaid billing
energy - payments & billing
- How can I pay my energy plan?
- What happens if payment for my energy plan fails?
- How can I update the payment method for my energy plan?
- How can I view my energy bills or payment receipts?
- Monthly instalments explained
- I need help understanding my energy bill
- Energy Payment Difficulties & Hardship
- How do discounts work with amaysim?