I need my payment receipts

Quick answer

Each time a payment is made to purchase a product or complete a recharge, a receipt will be automatically sent to the email address linked to your account. To access any previous receipts, head to the Payments section of My amaysim.

How can I access my payment receipts?

Each time a payment is made to purchase a product or complete a recharge, a receipt will be automatically sent to the email address linked to your account.

If you need to access your previous receipts, head to the Payments section of My amaysim where you’ll be able to view and download the receipts for any payments that have occurred.

I’m not receiving my receipts?

A common reason for not receiving receipts is when the email address on your account is incorrect - you can update this through the Personal details tab in My amaysim.

If the issues persist after you have updated your email address, please contact us on Live Chat (or via email if out of hours) so we can investigate the issue further.

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