What charges are included in my bill?
For more details on how Prepaid works, check out the following help article.
As a Postpaid customer, you receive a monthly invoice where you are charged for any activity that has occurred during your monthly bill period (30/31 days). This activity can include:
- Plan renewals;
- Additional purchases (such as data plans); or
- Any potential excess usage that falls outside your included plan features
The date you receive your bill will depend on your sign up date, however your bill will be sent on the same date each month and will cover usage that has occurred within your monthly bill period.
As an example, if your monthly bill covers the period between the 11th (current month) through to the 10th (following month), any activity that has occurred within this period is what you’ll be charged for.