How to convert SIM to eSIM

Converting from a physical SIM to eSIM is straightforward, quick and gives you benefits both in Australia and when travelling overseas. 

Provided you have an eSIM compatible phone, you can convert your SIM to an eSIM in one of two ways:

1. On your phone

  • iPhones:

    • Make sure you’ve updated to the latest iOS operating system

    • Go into Settings > Mobile Service > Convert to eSIM or Add eSIM

    • Follow the prompts to finish converting from SIM to eSIM

  • Android: 

    • Go into Settings > Network & Internet > SIMs

    • Select your physical SIM

    • Select Convert to eSIM

    • Follow the prompts to finish converting from SIM to eSIM

       

2. Via amaysim's app

Amaysim’s app makes the conversion from SIM to eSIM within 4hrs.

It’s recommended to:

  • Make sure you’re on a strong, private WiFi connection (it’s not recommended to convert while using hotspot)

  • Do not let your device go to sleep

     

On either an iPhone or Android, complete these 8 simple steps:

  • Step 1: Download and open the amaysim app

  • Step 2: Swipe up to show your plan details

  • Step 3: Select ‘Replace SIM’

  • Step 4: Select ‘I want a replacement eSIM’ then ‘Continue’

  • Step 5: Once we confirm your device is compatible, click on ‘Confirm replacement’

  • Step 6: Confirm your number and hit ‘Yes, let’s go’

  • Step 7: Confirm Multi-Factor Authorisation (MFA) requirements

  • Step 8: Press ‘OK’

You can use your old SIM until you get confirmation of your eSIM activation, usually in 1-3 hours.

Here’s a video version of these steps:

 

 

What happens next?

You’ll receive confirmation that your eSIM conversion is complete, then your physical SIM will deactivate. 

 

Is my phone eligible to convert to eSIM?

Most phones newer than 2019 can convert to eSIM. If you want to confirm that your phone is compatible, either dial *#06# or enter the make and model below:

Your phone is eSIM compatible!
Unfortunately, your phone is not eSIM compatible. You'll need to buy a physical SIM in-store or check out our SIM plan deals.

 

How do I get an eSIM?

The easiest way to buy and activate an eSIM is using the amaysim app. Or, get started with converting SIM to eSIM by visiting our website or picking up an eSIM pack at retailers like Woolworths or Big W.

 

What if I need help? 

You can check out eSIM troubleshooting guide or get in contact.