I need to update my order details?

Quick answer

If your details (such as delivery address) change after completing your order, it’s important to inform us as soon as possible.

If an order is already in transit, we are unable to automatically change your shipping address. You’ll need to contact the courier company directly to discuss your options..

Changing your order details

If your details change after completing your order, it’s important to inform us as soon as possible.

To do this, simply contact us on Live Chat (or via email if out of hours) so we can discuss your options.

If an order is already in transit (already dispatched), we are unable to automatically change your shipping address. You’ll need to contact the courier company directly to discuss your options.

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