we're here to help
How do I call or text another country?
To make an international call from your mobile phone, simply follow these steps:
- Press +
- Enter the country code
- Enter the area code (landline) and the phone number (remove the first 0 if the area code/mobile number starts with 0)
For more detailed instructions, check out our guide to calling/texting internationally.
With UNLIMITED, how do I call or text a country that's not on these lists?
If you’re on an UNLIMITED plan, you can call or text other countries at our standard international rates.
If you're a Prepaid customer, you'll need to add credit to your account to call or text standard numbers in these countries.
If you're a Postpaid customer, any costs incurred from calling or texting these other countries will simply be added to your monthly bill.
What happens if I use up my 300 minutes?
If you've used up the 300 minutes, no worries. You can keep making international calls, you'll just be charged at our low cost international rates.
If you're on a prepaid plan, you'll need additional credit in your account to make additional international calls.
If you're on a postpaid plan, you'll simply find the charges for any international usage on your next bill.