Managing International Roaming spend and usage alerts

Quick answer

By default, International roaming is disabled for your amaysim mobile number. You can enable it via the Settings section of the amaysim app or My amaysim.

When you enable International Roaming, you’ll be asked how you’d like to receive usage notifications for any roaming charges. You can choose to receive these notifications via SMS, email or both (recommended).

Note: If you access your email on a roaming device, you'll be charged the applicable data roaming rate to retrieve any emails. We recommend connecting to nearby Wi-Fi networks when checking for email notifications to help you avoid data roaming charges.

Data Spend Notifications

When adjusting your International Roaming settings, you can choose to be notified each time your estimated data roaming charges reach $100. We recommend enabling this option and if possible, disable mobile data completely via your device and instead connect to local Wi-Fi networks if you require internet access while overseas.

Roaming Usage Summary

You can view a summary of any roaming charges accrued over the past 30 days (Prepaid customers), or charges accrued in your current billing cycle (Postpaid customers) by logging into the amaysim app or My amaysim.

  • To view roaming charges via My amaysim, you’ll find a notification detailing your roaming charges on the main plan screen. From here you can view a detailed usage report.
  • To view roaming charges via the amaysim app, swipe up from the home screen and select view international roaming details or view summary of charges under International roaming charges.

Note: Charges displayed above may not be current due to delays in receiving your usage information from international roaming partners

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