Here's two simple ways to switch to an online payment method and renew your amaysim mobile plan from the comfort of your own home.
Alternatively, if you need a helping hand, please contact our customer service team on 1300 808 300 and they'll be happy to help you over the phone or you can arrange a call back via live chat.
Updating your details via the amaysim app
- Open the amaysim app (free for iOS & Android)
- Swipe up from the home screen and select Manage your Plan
- Select Change your payment method and follow the prompts to update your details.
Once your payment details have been added, click restart plan to re-add your usual 28-day mobile plan (select change plan if you want to try a new plan). This will charge the payment method that's been added to your account
Updating your details online via desktop/mobile:
While the easiest way to update your payment details is via the amaysim app, you can also update your details online via your amaysim account.
- Log in to your account, select the SIM plan you wish to manage.
- Once logged in, head to the Payment Method tab and click change.
- From here, select your desired payment method through the dropdown menu.
Once your payment details have been added, click the Manage plan tab and then select your new plan - once you've confirmed your plan selection, we will charge the payment method that's been added to your account.