answers at your fingertips
How can I switch to amaysim?
We’ve taken the hassle out of switching energy providers - simply let us know your details and we’ll help you find a plan that’s tailor made for your household.
If you’re looking to see how much you can save, we can provide you with an instant quote prior to signing up.
How do discounts work?
We reward our customers with great discounts that apply to both usage and supply charges - giving you more savings across your bill.
As long as you make payment by the due date of your bill, your earned discount amount will be credited to your next bill.
What payment options are available?
There are a number of different payment options to choose from when it comes to paying for your amaysim energy service, including online payment (credit/debit card), Direct Debit or BPAY.
You also have the option of calling us to make payment over the phone.
How do monthly installments work?
Monthly installments makes it easier for Aussies to stay on top of their budgets and with amaysim you can say good-bye to the days of getting lumped with a quarterly energy bill at the end of a sweltering summer or chilly winter. Instead, you’ll pay a steady amount each month based on your estimated (or actual) usage.
How green is your energy?
Green energy is electricity and natural gas that comes from renewable sources, such as hydro, wind, biomass and solar, instead of traditional fuels such as coal and natural gas.
If you’ve got solar panels installed on your roof and live in NSW, SA, VIC or QLD, amaysim can help you make the most out of your rooftop investment, with our solar plans that include some of the best in market feed-in tariffs.
Does amaysim provide concessions?
amaysim can help facilitate concessions to eligible customers and have created the following guide to explain the different concessions available in each state and whether you qualify.
I'm not eligible for electricity, or gas, how come?
With different energy retailer regulations throughout Australia. The types of products we offer varies from state to state, with availability dependant on your location.
As it stands, amaysim offers electricity and solar plans in parts of NSW, SA, VIC and QLD, while gas plans are available in certain areas of NSW and VIC.
If you've attempted to sign up and were unsure of your households eligibility, simply contact us for further assistance.