installation & activation

All you need to know about switching over to amaysim nbn.

Your address uses , and is already connected to the nbn™ network. No installation required!

Your address uses , and requires an nbn™ technician to connect your home to the nbn network. amaysim nbn is coming soon to your address.

Your address uses , and requires an nbn™ technician to install equipment inside your home to connect it to the nbn network.

Your address uses , and requires an nbn™ technician to install equipment inside and outside your home to connect it to the nbn network.

Your address isn't nbn-ready yet, but once it is, you'll be able to signup to amaysim nbn online. Once you sign up, your nbn™ installation and activation process will depend on the type of nbn network technology in use.

Your address is nbn-ready, but amaysim plans aren't available for your address.

We've taken the hassle out of connecting to the nbn. You'll be able to complete the signup process all online. Once you sign up, your nbn™ installation and activation process will depend on your address and on the type of nbn network technology in use.

Your amaysim nbn™ service can usually be activated within 1 - 3 weeks

- Change

your address is not nbn-ready yet

Be the first to know when nbn is available for your address, - Change

get notified

you're nbn-ready, but our plans aren't available for your address

Be the first to know when amaysim plans become available for your address, - Change

get notified

so, what's typically involved?

Sign up online for your amaysim service

Simply sign up online, all we need is your personal and contact info and your debit / credit card details. No paperwork, no hassles, simply pick your speed and sign up.

We can usually activate your service within 2 days

$0 activation fee. We'll email you once you're active so you can set up your modem.

Cancel your old plan

Once amaysim nbn is up and running, contact your provider to disconnect your old internet service (and landline, if you no longer need it).

so, what's typically involved?

Sign up online for your amaysim service

Simply sign up online, all we need is your personal and contact info and your debit / credit card details. No paperwork, no hassles, simply pick your speed and sign up.

An nbn technician will visit within 2 weeks

The technician will set up your nbn connection. We’ll email you in advance to let you know if you'll need to be home, with the date and time of the visit.

If you live in an apartment, you might need to talk to your building manager to provide the technician with access to the communications box on this date.

We'll activate your service within 2 days of installation

$0 activation fee. We'll email you once you're active so you can set up your modem.

Cancel your old plan

Once amaysim nbn is up and running, contact your provider to disconnect your old internet service (and landline, if you no longer need it).

so, what's typically involved?

Sign up online for your amaysim service

Simply sign up online, all we need is your personal and contact info and your debit / credit card details. No paperwork, no hassles, simply pick your speed and sign up.

An nbn technician will visit within 2 weeks

The technician will install an nbn™ Connection Box inside your home. We'll email you with the date and time of your appointment in advance.

The installation will take about 30-60 minutes. Someone over 18 will need to be at home during this time.

We'll activate your service within 2 days of installation

$0 activation fee. We'll email you once you're active so you can set up your modem.

Cancel your old plan

Once amaysim nbn is up and running, contact your provider to disconnect your old internet service (and landline, if you no longer need it).

so, what's typically involved?

Sign up online for your amaysim service

Simply sign up online, all we need is your personal and contact info and your debit / credit card details. No paperwork, no hassles, simply pick your speed and sign up.

An nbn technician will visit within 2 weeks

The technician will install an nbn™ Connection Box inside your home. We'll email you with the date and time of your appointment in advance.

The installation will take about 30-60 minutes. Someone over 18 will need to be at home during this time.

An nbn technician will also visit to install equipment outside your home. The schedule of that work is determined by nbn co, and you won’t need to be home for that visit.

We'll activate your service within 2 days of installation

$0 activation fee. We'll email you once you're active so you can set up your modem.

Cancel your old plan

Once amaysim nbn is up and running, contact your provider to disconnect your old internet service (and landline, if you no longer need it).

so, what's typically involved?

Sign up online for your amaysim service

Simply sign up online, all we need is some info about you and your debit / credit card details. No paperwork, no hassles, simply pick your speed and sign up.

We'll do the hard work

If your address has already been connected to the nbn network, you can be activated within 2 days.

If your address is being connected to the nbn for the first time, you will require an nbn technician to come by and install the necessary equipment. This process could take 2 - 3 weeks.

We'll activate your service

$0 standard activation fee. We'll email you once you're active so you can set up your modem.

Cancel your old plan

Once amaysim nbn is up and running, contact your provider to disconnect your old internet service (and landline, if you no longer need it).

answers at your fingertips

How do I switch over to the nbn from my existing internet service provider?

Quick answer

Switching your nbn connection to amaysim is easy and can be done all online - Simply check if your address is nbn-ready, pick your speed and you’re good to go.

Once your amaysim nbn service is up and running, we recommend contacting your existing internet provider to cancel your old service.

I've just moved into an nbn-ready address, how do I get nbn?

Quick answer

Exciting times! If your new home is nbn-ready, take a quick look at our plans, pick your speed and you’re good to go. You’ll be able to complete the signup process online (no paperwork, no hassles).

During the signup process, amaysim will let you know how long it’ll take to activate your nbn connection.

I'm a tenant, what do I need to know about getting on nbn?

Quick answer

If you’re renting, you'll need to seek consent from your owner/property manager to have an nbn connection installed, since equipment may need to be installed in your home depending on the nbn network technology used to service your address.

What fees will I have to pay for installation & activation?

Quick answer

amaysim will set up your nbn connection free of charge ($0 activation) and to make things even easier, the cost of your plan will only be taken once your service becomes active.

This means the only cost you’ll likely pay when signing up is the cost of your modem (if you get an amaysim modem).

Note: nbn co may charge a new development fee of $300 if you’re located in a new development area and amaysim will notify you if this charge is applicable prior to any installation work going ahead.

Can I cancel at any time?

Quick answer

With no lock in contracts, you’re free to cancel your service at any point with no cancellation fees involved. Please keep in mind, however, that there are no pro-rata amounts if you cancel your service part way through your monthly plan period.

Call 1300 808 100 to sign up

We've got a team of specialists ready to help you switch to amaysim nbn.