When will my service be activated?

Quick answer

The time it takes to activate your service will depend whether an nbn™ technician needs to install equipment in your home or not. If you don't require a technician to come by, your amaysim nbn service will usually be activated within 5-7 business days of signing up. If you require a technician to visit and install equipment, it will take 2-4 weeks to get activated.

When will my service be activated?

The time it takes to activate your service will depend whether an nbn™ technician needs to install equipment in your home;

  • If you don't require a technician to install equipment in your home, your amaysim nbn service will usually be activated within 5-7 business days of signing up

  • If your address is connecting to the nbn for the first time, an nbn technician will visit within 2 weeks of signing up to install the necessary equipment. Your service will then be activated within 2 business days of the installation. In these instances, the whole installation process could take 2 - 4 weeks from the date you've signed up.

What happens next?
  • We'll email you once your service becomes active, you'll then be able to connect your modem and begin using the internet
  • Once you become active, it's also a good time to reach out to your previous provider to disconnect your existing internet service (and landline if it’s no longer required)
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