How do subscription energy plans work?

Quick answer

Our subscription energy plans mean you say goodbye to rocket science rates and confusing discounts and hello to a set upfront price, each month, every month.

Simply pick the plan size that suits your household and pay upfront each month, just like your mobile plan.

Each month, you’ll be given a set amount of kWh to use in your home. Any unused energy will simply roll over and be saved to your account.

During the months you require a bit of extra zap, you’ll automatically dip into your rolled-over energy savings. If you use up all your energy and do not have any saved energy, we’ll simply add an energy top-up to your account.

So how does it work?

Each month, you’ll be given a set amount of kWh to use in your home. Whenever you use less than your monthly plan, unused kWh gets saved to your account.

What if I use too much?

The lights stay on! If you use up all your available energy, we'll automatically apply a top up, charging you the same rate per kWh as your current plan.

Any unused energy from top-ups that are added, simply rolls over month-to-month just like your normal plan, meaning you’ll never waste unused energy.

How do I know which plan to choose?

Our goal is to ensure you have as much assurance of your energy payments and there are a number of factors that help us deliver plan recommendations for both new and existing customers.

During the signup process, we’ll ask a few basic questions relating to your address, so we can gauge if our subscription plans will be suited for your household.

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