All of our existing home internet customers are progressively being migrated to Southern Phone over the next month.

Over the next few weeks, you'll receive an email from amaysim detailing when your service will be officially transitioned to our friends at Southern Phone.

We’ll take care of everything during the transfer process and you won’t need to lift a finger.

amaysim is a business that prides itself on delivering value and simplicity to its customers.

We’ve recently decided to simplify our product offerings to focus on delivering amazingly simple mobile and energy, and from 26 October amaysim will no longer sell home internet.

We’re working closely with our friends at Southern Phone to ensure there’s absolutely no downtime to your service and you won't need to do anything on your end during the transfer period.

If you do of course have any questions, Southern Phone have an awesome service team who will be able to answer any questions you have regarding the transition of your service and can be contacted between 8am-8pm (AEST) 7 days a week on 1800 82 85 97, or via their website.

Southern Phone are an extremely respected Australian service provider and since forming in 2002, have proved to be one of the most successful providers of fixed line, VOIP, mobile and internet services in Australia.

We searched the planet for a good fit and are extremely confident in the service Southern Phone will be able to provide regarding your home internet service.

Not only do they pride themselves in delivering amazing home internet experiences, they’re also a pretty fantastic group of people, having delivered more than $15.8 million in direct contributions to local communities.

Yes - you’ll receive notification from Southern Phone once your service has been officially transferred.

The good news is that nothing will change regarding the speed, performance or price of your existing home internet plan and your plan details will remain as is once you’re switched across to Southern Phone.

Your existing billing cycle will remain as is and nothing will change regarding when and how you pay for your home internet plan.

Although we don’t predict you’ll need to do anything regarding the transition of your service, if you have any questions along the way, Southern Phone have an amazing service team who will be able to answer any questions you may have.

Southern Phone’s service team can be contacted between 8am-8pm (AEST) 7 days a week on 1800 82 85 97, or via their website.

If you’re existing an amaysim mobile, or energy customer, nothing will change with your other services. This change solely relates to amaysim home internet.