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Activating an amaysim SIM card on a mobile

The complete guide to activating your amaysim SIM card

08 Feb 2015
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amaysim's content guy

When you join amaysim, one of the first things you’ll need to do is activate your SIM card.

If you’ve never activated a SIM card before, it can seem daunting, so I’ve put together a simple guide to help out. I thought I’d also share a few extra tips while I’m at it.

1. Did you buy your SIM card online or from a store?

The steps for activating your new SIM are slightly different depending on whether you ordered it online, or you picked up a SIM from a store like Coles, Woolworths or 7-Eleven. Follow the steps below to get your amaysim SIM card booted up and ready for action.

2. What do I need to activate my SIM card if I bought it in a store?

You’ll need a few things handy before you start the activation process – firstly you need to know which amaysim mobile plan, long expiry plan or data only plan you'd like to sign up to as well as:

  • Your personal details – full name, residential address and the email you’d like connected to your amaysim service;
  • Your credit or debit card details, or your bank account details for direct debit – online payment is an easy way to pay for your amaysim service (unless you’d prefer to run down to the shops, buy a voucher and redeem it every 30 days… yeah, I thought not).

You’ll also need your new amaysim SIM pack and an unlocked mobile device (if you purchased it from another telco, it’s worth checking this before you start the activation process).

3. Are you bringing your existing number over to amaysim?

It’s easy to bring your existing number over to amaysim as long as you bring the following:

  • If your number is connected to a Prepaid service, we’ll need your Date of Birth;
  • If you currently have a Postpaid service, we’ll need your account number (this can usually be found on the invoice or bill you’ve received from your current provider).

Take a look at out our number transfer checklist – it covers the estimated time that the transfer will take as well some advice on the best time to start the transfer.

4. Activating your SIM if you purchased it in a store

Head to our Activate my SIM page and select the option to Activate Mobile Plan or Data Plan. You’ll then be taken to a page where you’ll need to select the amaysim mobile or data plan you want to sign up to.

Next, grab your amaysim SIM pack. At the back of your SIM pack (underneath the barcode) and on your SIM card you’ll see a 13 digit number - that’s what we call a SIM number. You’ll need to enter the SIM number when prompted so we know what SIM card needs to be activated.

The next few steps are all pretty straightforward – you’ll need to provide us with all the details I mentioned above, including your preferred payment type and you mobile number (whether that’s one you already have or a new one).

5. How to activate your SIM card if you ordered it online

Those who ordered their SIM card with either standard, next day or three hour delivery will need to log in to My amaysim to complete the activations process. The steps are slightly different depending on the delivery option.

If you chose standard delivery your SIM will be activated when you receive it. You’ll only have to complete your number transfer in My amaysim before popping you SIM card in your mobile device. Log in to My amaysim and you’ll see a button that prompts you to Start Number Transfer.

Went with three hour or next day delivery instead? You’ll need to activate your SIM at My amaysim and also transfer your number if you’ve chosen to bring it over to amaysim. Your mobile plan you’ve chosen won’t kick in until after your number transfer and SIM activation have finished.

Some helpful tips for activating your SIM card

If you run into any speed bumps along the way, here are some tips that could help you out:

  • Try swapping internet browsers if any errors come up on the screen – that goes for both mobiles and on desktops;
  • If you’re running into troubles on your mobile, try the activations process on a computer;
  • Complete your number transfer after you activate your SIM card.

Still got questions about activating your SIM card? Check out the Getting Started section of our online Help and Support where we’ll cover the activation process.



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Pixel 5

Google Pixel 5: Everything we know so far

13 Aug 2020

Fresh on the heels of the Pixel 4A being announced, the hype train for the Google Pixel 5 is now well and truly underway.

After months of speculation about whether the Pixel 5 launch would be pushed back, Google put much of this chatter to rest by providing a sneak peak of the Pixel 5 during the recent launch of the Pixel 4A.

Last years flagship device, the Pixel 4, was a phone full of potential. As we've come to expect from the Pixel series, it featured an incredibly powerful camera, however its average battery life, held it back from being a serious contender for phone of the year.

While the Pixel 4 had its flaws, it was still a really good phone overall, and it will interesting to see how this years model, stacks up against other flagship models from 2020 such as the Samsung Galaxy S20 and Apple's highly anticipated iPhone 12.

With all this said, we wouldn't count Google out from delivering something special and with such a positive early response to the Pixel 4A, perhaps 2020 will prove to be the year of the Pixel.

To help bring you up to speed on what Google has in-store with this years flagship Pixel device, here's everything we know so far about the Pixel 5.

at a glance: rumoured Google Pixel 5 features

  • Expected October release
  • 5G connectivity
  • Android 11
  • New camera features; Adjustable Flash, Motion Blur & Audio Zoom
  • 120Hz refresh rate
  • Qualcomm Snapdragon 765G

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    Expect 5G

    It's widely expected the Pixel 5 will include 5Gconnectivity.

    The feature was all but confirmed in early August with the announcement of the Pixel 4A, where Google teased two new 5G devices, the Pixel 5 and a 5G version of the Pixel 4A, both of which are set to be released during the final quarter of 2020.

    Release Date

    Since the phone’s inception back in 2016, Google has remained incredibly consistent with their release schedule for the flagship Pixel series, with all previous launches taking place in October. This trend is set to continue, after a leak surfaced from a Google affiliated website in France, claiming the Pixel 5 will be available for pre-order from October 8.

    Android 11

    This shouldn’t come as too much of a surprise, since a beta version of Android 11 is already available for public download, however it’s expected the Pixel 5 will be the first device to don the latest Android software straight out the box.

    Some of the expected improvements and features of Android 11 include a new media player widget, easier ways to control smart home devices using your phone, a new power button menu and refinements to the messaging system and conversation bubbles.

    Pixel 5 Render
    Image Credit: Google

    Design & Display

    Last year Google teased images of the Pixel 4 in the months leading up to its official launch. This time round, the only confirmed sighting of the Pixel 5 has been the side image (seen above) which Google teased during the launch of the Pixel 4A.

    Outside of this image, there have been a number of different leaks floating about which have helped paint a picture of what this years phone might look like.

    Like the Pixel 4, it's expected the Pixel 5 will feature an OLED panel, with a matte glass finish on the back and full HD/QHD resolution. According to Front Page Tech who gained access to an early Pixel 5 prototype, a forehead bezel on the front side of the device is also expected to remain.

    In terms of refresh rate, last year we got to enjoy a smooth 90Hz experience with the Pixel 4. However with Samsung (and others) already making the jump to 120Hz and Apple reportedly looking to do the same with the iPhone 12, it will be interesting to see if Google sees this as an important feature upgrade and whether they'll look to roll out a 120Hz refresh rate with the Pixel 5.

    A Mighty Fine Camera

    While earlier leaks suggested the Pixel 5 would include a triple-lens camera on the rear of the device, more recent leaks suggest Google will once again opt for a two camera setup on the back.

    The quality of images with the Pixel 4 were outstanding, so it's not as if this should be a concern. For some though, the added flexibility of a third, wide angle lens, would of been the cherry on top, for a camera that many consider one of the top-tier mobile phone cameras.

    With that said, Google doesn't appear to be standing still, instead opting to fine-tune the Pixel's two-camera setup by adding new features.

    Expected new features include an adjustable camera flash, a new motion blur feature and the introduction of audio zoom, which will allow you to zoom in when recording video to help you capture audio more precisely.

    Long story short, it looks like we're in for a treat with this years camera setup.

    Under The Hood

    In the past, Pixel devices have typically featured the best Qualcomm chip available, which this year would be the Snapdragon 865 Plus. With the Pixel 5, this might not be case, with an inside scoop from 9to5Google suggesting the phone may be shipped with a Snapdragon 765G processor.

    The Snapdragon 765 is more of a mid-range chip, unlike the high-end Qualcomm Snapdragon 865 which powers the latest Samsung phones. This would suggest slightly less processing power than some of its competitors. With that said, the 765 is obviously no slouch and will still pack a solid punch in terms of performance.

    In terms of RAM, while it hasn't been a huge strength of the Pixel series in the past, there should be improvements on this front, with the Pixel 5 set to include 8GB of RAM in comparison to last years 6GB.