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Making the most of your new amaysim mobile plan

24 Feb 2021
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amaysim's content guy

Ready to take our relationship to the next level?

We know it's only been a hot little minute, but we wanted to check-in to make sure you're set up for a long-term, loving relationship with us.

So we put together this little guide to help you get the most out of your new amaysim mobile plan:

get cozy with our app

amaysim app information

If you haven't done so already, make sure you download the amaysim app for iOS or Android. It's the one-stop-shop for managing your mobile plan.

The app is free, can be used if you've run out of mobile data, and allows you to:

  • Check your mobile credit and data balance, and add more for when you need it
  • Switch your mobile plan at any time
  • Manage the auto-renew settings for your amaysim mobile plan
  • View your data usage history
  • Get quick answers to any support questions
  • Update other settings like call waiting, voicemail and roaming
Download the app
download the iphone app
download the android app

Personalise your voicemail

Lady on Phone texting

No one should have to listen to a robotic voice deliver your voicemail message when they can't reach you, so if you haven't done so already, follow the steps below to set your voicemail up and personalise your greeting:

  • Call 321 from your amaysim mobile and follow the prompts.
  • When you first call 321 from your amaysim mobile number, you’ll be asked to record your name and personal greeting (that’s what people will hear when they call through and can’t get back to you, so make it catchy).
  • If you've already set your voicemail up and want to re-record your voicemail greeting, press 3 after calling 321
  • To access additional user options including group lists and to change your voicemail PIN, press 8

If you’re on one of our UNLIMITED plans you get unlimited access to Voicemail included in your plan.

Need help with your amaysim service?

As mentioned above, the amaysim app allows you to manage all your amaysim needs from the palm of your hand, so we recommend using the app if you need to make changes to your account, or had questions about your service.

If you need additional support, head to our Help Centre for a range of support guides and FAQs, or reach out to us on Live Chat, where our amazing customer service team will be able to lend you a helping hand.