Yes, Zip is available on handset purchases and initial SIM plan payment.

• Zip Pay is always interest free* with repayment from $10/week
• Zip Money is interest free for 3 months and for purchases of $300 or more, automatically splits your repayments into 3 equal instalments to help you repay within the interest free period.^

Learn more about Zip’s products link.

Note: After the first month, you’ll need to update your SIM plan payment method as Zip is not available for the ongoing SIM payments. This can be done via your amaysim account after purchase.

*Zip Pay. Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we’ll waive the fee. Available to approved applicants only and subject to completion of satisfactory credit check. Other charges may be payable. Fees and charges subject to change. T&Cs apply.

^Zip Money. Available to approved applicants only and subject to completion of satisfactory credit check. Instalment plans split eligible purchases of $300 and above into equal repayments within the interest free period. Eligible purchase excludes gift cards. A monthly account fee of $9.95 applies and a one off establishment fee may apply for new customers. If you turn off instalments, transactions will be reverted to the minimum monthly repayment. Paying only the minimum monthly repayment may not necessarily repay a purchase within the interest free period. Any balance outstanding at the expiry of the interest free period will be charged at the standard variable interest rate, 25.9% per annum, as at 1 June 2023. Other charges may be payable, see T&Cs. Interest, fees and charges are subject to change. Terms & Conditions apply and are available on application. See your contract for further details. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878).

All the phones that we sell are brand new, they have never been used or repaired.

iPhone, Samsung and Pixel models are unlocked and can be used with any networks.

However, please note that phones from the following brands are initially locked to the Optus network:

• Oppo
• Optus X

If you ever need to unlock your phone after purchase, we're here to help.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

No, all the phones are sold with a SIM plan.

You can cancel, change or downgrade the SIM plan anytime through the amaysim mobile app. Be aware that you won't receive any partial or full refund.

Once your order is confirmed and goods are in stock, deliveries to metropolitan areas typically arrive in 1-5 business days, and deliveries to most regional areas typically arrive in 3-5 business days. If goods are not in stock, we will notify you at the time of processing your order with an estimated delivery time.

Yes, all new phones will receive a new physical SIM by default. This may not be needed if you have opted to setup your service using eSIM. Please check your emails for setup instructions.

Existing customers are able to purchase one device for their existing service every 12 months. Further to this, new and existing customers are limited to purchasing three iPhone bundle offers every 30 days using the same debit/credit account.