YOUR PRIVACY IS IMPORTANT TO US
amaysim customer data is not affected by the recent Optus cyberattack.
At amaysim, we take your privacy seriously and keeping your accounts safe is our number one priority.
24/7 Cyber Security Monitoring
At amaysim, we have 24/7 monitoring in place backed up by a combination of automatic and manual process to ensure your data is protected from unauthorised activity. Our teams go through regular security training and we invest in multiple tools to assist in monitoring and detection.
amaysim not only adheres to industry best practice, we also have additional security measures in place to ensure our data is safe from unauthorised activity.
Multi-Factor Authentication (MFA)
amaysim requires multi-factor verification for high-risk transactions to help prevent against fraud and identity theft.
For all key transactions relating to your amaysim account you will be asked to undertake a multi-factor verification of your identity which is another strong preventative control in relation to your account information and data. Here’s how to set up multi-factor verification.
As scams and fraud continue to increase, it helps to be aware of tips and tools that can assist to keep your personal information safe.
Review and report any suspicious or unusual account activity immediately to privacy@amaysim.com.au.
To keep ahead of scammers and reduce your risk, we recommend keeping up-to-date with the most current security advice via these websites:
- Advice and information about how to protect yourself and your family online: https://www.cyber.gov.au/acsc/individuals-and-families
- To understand how to protect your personal information and avoid identity theft: https://moneysmart.gov.au/banking/identity-theft
- Be alert to scams by checking Scamwatch: https://www.scamwatch.gov.au/types-of-scams
- Report a scam: https://www.scamwatch.gov.au/report-a-scam
- To understand how to respond to a cyberattack notification and reduce your risk of harm: https://www.oaic.gov.au/privacy/data-breaches/respond-to-a-data-breach-notification
- To understand what to do if you are a victim of a cyberattack: https://www.cyber.gov.au/have-you-been-hacked
- To develop a plan to limit the damage of identity theft: https://www.idcare.org
If you have any questions, we’re always here to help. Contact Us.
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