factors that can affect your nbn™ speed

Other than your chosen nbn speed tier, there are a number of other factors that can influence the speed of your nbn connection.

Here are some of the reasons why your nbn speeds may be slower than you had originally expected.

nbn™ technology types & their specific factors

In addition to the general factors that can affect all speeds (such as the type of content being downloaded, your hardware and the source of the content), there are factors specific to certain nbn technology types that can impact your speed experience.

This means your obtainable speeds are dependant on your address and how your home is being connected to the nbn.


Fibre to the Node or Basement (FTTN/B)

For these nbn™ technologies, the length and quality of the copper wiring can play a large role in the consistency of your speeds. If the existing copper infrastructure is damaged, faulty or corroded then your speeds may be impacted.


Hybrid Fibre Coaxial (HFC)

With HFC connections, the quality and length of co-axial cabling that's used to connect your home to the nearest network node can impact your speeds. Your speeds may also be impacted by the quality and layout of in-premises cabling.


Fibre to the Premises (FTTP)

Factors that impact FTTP connections are generally the same factors that can impact all broadband connections, such as the type of content being downloaded, your hardware and the source of the content

Fixed Wireless

Fixed Wireless

For Fixed Wireless technology, weather conditions can cause signal interference, or even obstruct of the antenna, potentially slowing down your connection speeds.

Network capacity

How many of you have sat down around 7pm to enjoy a new show on Netflix – only to find slow speeds and buffering? This is no doubt less than ideal…. And a lot of the time, is due to network congestion and limited network capacity.

To simplify this, network congestion occurs when many people (on the same network) are using data at the same time but the network doesn’t have the capacity to handle it. As a result, you’ll receive slightly lower speeds than normal. This usually happens during “peak hours” which are typically 7-11pm, when a lot of people are home from work and using their internet.

At amaysim, our policy is to only use high quality network partners and where possible, set our own network levels to a standard that allows customers to experience speeds as close as possible to the maximum speed of their plan at all times.

This includes configuring our gateway in a way that provides users with a reliable internet connection during both peak and off-peak time periods.

Quality of your modem

The quality and age of your modem can impact the performance of your connection – so if you’ve been using your modem for a number of years, it might be a good time to look into an upgrade.

At amaysim we offer an optional pre-configured modem with each of our nbn™ plans.

It's a NetComm NF18ACV modem which is a high quality nbn-ready modem at a great price!

Placement of Wi-Fi modem

Where you place your modem can have a big impact on your internet speed.

It’s important to place your modem in a central location, close to where you use the majority of your devices, ideally within line-of-sight.

Try to keep it away from dense walls or air-conditioning ducts and avoid items such as microwaves or large metallic objects like mirrors, which can interfere with the Wi-Fi signal.

Chosen speed tier

Different speed tiers allow for different maximum speeds and when it comes to choosing the right speed tier for your household, it’s important to take into account what you frequently use the internet for.

Here at amaysim we offer the follow three speed tiers.

If you’re someone who likes to stream content in Ultra HD, or constantly have multiple devices connected at the same time, you may need to think about choosing the Standard Plus, or Premium Speed options to accommodate your household’s usage habits.

For more information on choosing the right speed tier for your home, check out our nbn speed guide.

Number of connected devices

The more devices that are connected to your Wi-Fi network at the same, the more your connection is ‘shared’.

This can slow down your internet speed as you’re essentially splitting the speed between all connected devices.

Type of content you’re accessing

Have you ever tried to stream an episode of GoT as soon as it’s been released?

If so, you may have noticed the site not running as smoothly as it normally would. This is due to site congestion.

Site congestion is when large numbers of people visit a site (or access content) at the same time, which causes the quality of the source content (in this case the website) to carry more data than it can handle, which reduce the quality of the experience.

need help deciding your speed tier?

Check out our speed guide for a breakdown on each speed so you can gauge which plan will cater to your home the best.