Checking your network status
If you’re experiencing disruptions with your nbn connection, we recommend viewing our network status page to check for potential service issues in your area.
If there are no incidents that have been reported, we’ve created the following troubleshooting guide to help remedy general connection issues.
What updates are provided through the network status page?
Our network status page is updated frequently and will display the most up to date information on network disruptions and outages.
This includes the severity of the incident and the estimated timeframe for the issue will be resolved. We recommend returning to the page for updates if there are confirmed network disruptions in your local area.