What do I need to connect to amaysim?

Quick answer

The process to connect to amaysim is straightforward and if you’ve checked your address is ready to connect, you can complete the signup process all online.

Any equipment that’s required to be installed will be supplied by the nbn and amaysim will organise the installation process for your home. This means you’ll simply need to ensure you have an nbn-ready modem (this can be purchased when you join amaysim).

connecting to amaysim

The process to connect your home to amaysim is straightforward and if you’ve checked your address is ready to connect, you can complete the signup process online (no paperwork, no hassles).

The exact process involved to connect your home will depend on the network technology used to service your address and amaysim will let you know how you’ll be connected once you’ve confirmed your address.

How long will it take to become active?

  • If your home can be connected without the need for a technician visit, your amaysim service will usually be activated within 5-7 business days of signing up
  • The process can however take 2-4 weeks if an nbn technician needs to install equipment in your home and amaysim will notify you the date and time of your appointment in advance if this was required
What happens next?

Once your service has been activated, we'll notify you via email so you can set up your modem and connect to the internet.

Cancel your old internet plan

To ensure your switch to amaysim remains seamless, we recommend contacting your previous internet service provider to arrange disconnection of your existing internet service once your amaysim service become active.

Do I need to supply any equipment?

Any equipment that needs to be installed will be supplied by the nbn™ and amaysim will organise the installation process for your home. This means you’ll simply need to ensure you have an nbn-ready modem and this can be purchased when you sign up to amaysim (recommended).

You also have the option to bring your own nbn-ready modem, however this is generally recommend for advanced users, as manual configuration is required to connect your service.

I’m renting, can I get amaysim home internet?

If you’re renting or leasing a property and are located in an nbn-ready area, make sure you receive consent from your property manage/owner to have an nbn™ connection installed, as depending on the technology used to service your address, equipment may need to be installed in your home.

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