Can I switch from Postpaid to Prepaid?

Quick answer

Yes - if you're an existing Postpaid customer, there are no fees to switch to Prepaid and you'll simply need to contact us on Live Chat (or via email if out of hours) so we can assist you with the change.

Can I switch my account from Postpaid to Prepaid?

If you're an existing Postpaid customer, you're more than welcome to switch your service to Prepaid and will simply need to contact us on Live Chat (or via email if out of hours) so we can assist you with the change.

Can I switch from Prepaid to Postpaid?

We no longer offer Postpaid billing for new services, meaning your chosen mobile or data-only plan will need to remain as Prepaid.

How can I check which option I am currently using?

Checking your billing option is easy, simply head to the Payment method section of My amaysim and your current billing option will be displayed at the top of the screen.

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