Bushfire Support: With the devastating events of the recent bushfires, amaysim recognises that many of our own customers have been impacted. If you are a Volunteer Fire Fighter, or an amaysim customer that's been affected by the bushfires, please call us on 1300 808 300 and we’ll find the best way to support you during this difficult time.
To view the unused energy that’s being saved on your account - head to the services section of the app or my amaysim.
Once here, you’ll be able to view your rolled-over energy savings.
We’ll give projections around your usage and let you know whether we forecast you needing to use any of your saved energy in the month you’re in.
You’ll chip into your saved energy in circumstances where you’ve used up 100 % of your kWh and already have saved energy being stored on your account.
If you run out of energy but do not have energy being saved on your account, we’ll automatically add a top-up to your account.