why is my bill estimated?
- If an actual meter read is not possible, an estimated reading takes place, meaning you'll receive a bill that's based on previous and estimated usage amounts
- After an estimated bill is sent, the distributor re-schedules an actual reading for your next billing period
- Once an actual meter read has taken place, we can view actual usage details and make the required adjustments to your bill, taking into account your prior estimated invoice amounts
- If you’ve received an estimated bill, you have the option of a self-read, where you can provide us with your meter details, in order to receive an adjusted bill that’s based on your actual usage