Why is my energy bill estimated?

Quick answer

Your distributor needs safe and easy access to your meter to get an actual meter reading.

If an actual meter read is not possible, an estimated reading takes place, meaning you'll receive a bill that's based on previous and estimated usage amounts.

why is my bill estimated?

  • If an actual meter read is not possible, an estimated reading takes place, meaning you'll receive a bill that's based on previous and estimated usage amounts
  • After an estimated bill is sent, the distributor re-schedules an actual reading for your next billing period
  • Once an actual meter read has taken place, we can view actual usage details and make the required adjustments to your bill, taking into account your prior estimated invoice amounts
  • If you’ve received an estimated bill, you have the option of a self-read, where you can provide us with your meter details, in order to receive an adjusted bill that’s based on your actual usage

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