Bushfire Support: With the devastating events of the recent bushfires, amaysim recognises that many of our own customers have been impacted. If you are a Volunteer Fire Fighter, or an amaysim customer that's been affected by the bushfires, please call us on 1300 808 300 and we’ll find the best way to support you during this difficult time.
In the event of an emergency, always call emergency services on 000 if there’s any risk to someone’s life or property.
For other faults relating to your power or gas, please use the following table to locate and contact your distributor. If there’s an outage or supply issue, they can provide you information on when the power or gas should be back up and running.
In the event of an emergency, always call emergency services on 000 if there’s any risk to someone’s life or property.
For other faults relating to your power or gas, please use the following table to locate and contact your distributor. If there’s an outage or supply issue, they can provide you information on when the power or gas should be back up and running.
If you're unsure of your distributor, you can find your NMI number on your latest amaysim energy bill.
In a bushfire emergency, natural gas and electricity supplies are often disconnected to ensure everyone’s safety.
If there’s an outage or supply issue, your electricity and natural gas distributors will have the most up-to-date information and you can find the contact details of your distributor at the top of this article.
For further tips to help keep you and your family safe in the event of a bushfire, please refer to the Geoscience Australia website.
If your home has suffered floodwater damage to electrical circuitry, or gas appliances, it’s important to manage any safety risks.
If your home has experienced flood damage, we recommend contacting an accredited electrician to inspect your property.
If there’s an outage or supply issue, your electricity and natural gas distributors will have the most up-to-date information and you can find the contact details of your distributor at the top of this article.
For further tips to help keep you and your family safe in the event of a flood, please head refer to the Geoscience Australia website.