smart meters

what are smart meters?

Smart meters are a digital version of your existing analogue electricity meter. This two-way communication device automatically sends your actual energy usage to your supplier via wireless technology.

This means you no longer have to wait for someone to come and manually read your meter, or have to rely on estimated energy bills.

Smart meters’ also include an in-home display so you’re able to monitor and better understand your household energy consumption.

how smart meters work

Smart meters are installed in your home and replace existing gas and electricity meters.

The device uses a national wireless communication network to send information on your consumption to your energy provider.

measuring usage

measuring usage

Your smart meter automatically measures & records your household electricity in 30-minute intervals

data transmission

data transmission

Data on your energy consumption is transmitted to electricity distributors, who own and manage the grid poles and wires

energy provider

your energy provider

This data is then passed on to your energy provider, so you can track usage and eventually be billed accordingly

in-house display

usage insights

Your in-house display lets you monitor your household energy usage in almost real-time, allowing you to better manage your consumption

what are the benefits of smart meters?

greater accuracy

smart meters monitor your actual energy usage so households no longer need to be served estimated energy bills

control over consumption

smart meters’ in-house displays allow you to easily track and understand your energy consumption

outage detection

receive SMS notifications when there's a power outage in your area, as well as expected restoration times

remote meter readings

automatic meter readings mean there's no need to have your meter manually read by a technician

usage alerts

receive messages when your smart meter detects excessive energy consumption

smoother switching

with a smart meters, there’s no need to wait a manual meter reading to occur, making it much easier to connect, disconnect and switch

Smart Meters

smart meters in victoria

  • Since the mandatory smart meter rollout across Victoria, the state has seen over 2.8 million smart meters installed. This has enabled Victorians to better understand and manage their household energy usage
  • If you live in Victoria, then it’s more than likely that you would of already had a smart meter installed in your home

smart meters in all other states

  • States outside of Victoria are giving residents the choice of whether they want a smart meter installed at their property, however it’s expectedthat mandatory rollouts will eventually occur

  • Generally, companies will try to replace traditional meters within a set timeframe proposed by the state government, or focusing on installing smart meters in new building developments, or in the case old meters need replacing

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Are smart meters safe?

Smart meters are subject to the same safety regulations and testing as other in-home devices such as baby monitors and mobile phones.

The exposure to Low-frequency emissions from smart meters have been measured as less than those emitted by microwaves and TVs.

Do I have to pay for a smart meter?

Until mandatory smart meter rollout has occurred in states outside of Victoria – certain energy providers may charge a once off fee to organise a smart meter installation. Others will simply incorporate it into the cost of your bill.

Do I have to get a smart meter?

If your energy provider is offering you a smart meter as part of a rollout in your area, but your existing meter is still working properly, then you can opt out of having one installed (unless you’re a Victorian resident).

If however your existing meter is either faulty or too old, you must have it replaced.

Do digital meters work with solar energy?

While smart meters are compatible with rooftop solar panels, they do not provide the same accurate insights in comparison to other traditional forms of electricity.

Can you switch providers if you have a smart meter?

Yes! In fact, due to its digital setup, it’s much easier to switch providers when you have a smart meter installed in comparison to traditional electricity & gas meters.