We value your feedback.

We are conducting a series of customer feedback sessions to understand why you (our customers) decided to not renew your plan because it's your second SIM.

We are inviting a select group of participants with multiple services to have a 20 minute chat with us.

As a thank you, we are offering $25 gift card for your time.

  • Sessions will take place on the 16th and 17th of July. You can choose the date that works for you.
  • You can use your laptop, desktop or tablet for the chat. Sessions will take place online (various timings available during the day)
  • We will use a free software called Zoom for the chat. Don't worry, we'll help you setup
  • Each session will be one to one and run for a maximum of 20 minutes.
  • We are offering $25 for your participation
  • If selected to participate, our research team will be in touch with next steps.
  • Please make sure your contact number and email address are active and in use.

Register your interest