We value your feedback.
We are conducting a series of customer feedback sessions to understand why you (our customers) decided to not renew your plan because it's your second SIM.
We are inviting a select group of participants with multiple services to have a 20 minute chat with us.
As a thank you, we are offering $25 gift card for your time.
- Sessions will take place on the 16th and 17th of July. You can choose the date that works for you.
- You can use your laptop, desktop or tablet for the chat. Sessions will take place online (various timings available during the day)
- We will use a free software called Zoom for the chat. Don't worry, we'll help you setup
- Each session will be one to one and run for a maximum of 20 minutes.
- We are offering $25 for your participation
- If selected to participate, our research team will be in touch with next steps.
- Please make sure your contact number and email address are active and in use.