Handy FAQs

  1. Can I transfer my current mobile number to amaysim?

    Absolutely. You can bring your existing number with you, no matter which plan you choose to activate your account on.

  2. When does amaysim begin the transfer of my mobile number?

    We wait for you to tell us when to start the transfer of your number. This typically happens at the end of your SIM activation process. You'll see a button called, "Start Number Transfer" that you'll need to click to commence the transfer.

  3. How long does it take to transfer my number to amaysim?

    The transfer can take anywhere between three hours and three business days. You can use your previous provider's SIM during this time. In some instances you may notice that your previous providers SIM has stopped working but your amaysim SIM is still not active. Not to worry this means your previous provider is in the process of handing over your number to us and we will have your amaysim SIM active on the same day by 8pm. We'll also email you once your amaysim SIM is ready to use.

  4. What are gold numbers? Why is there a $30 charge?

    Gold numbers are easy to remember numbers, such as repetitive digit combinations or simple sequences. Since these numbers are special and can be sought after, we charge a $30 one off cost for them.